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F.A.Q

Placing Order


With different ateliers linked to us all over the world.


Yep, everything except our accessories. It's kind of our thing.


For sure. You will find we are pretty amenable. If something is not online, just give us a call at ( ) or shoot us an email at contact@sftailors.com.


All our suits come in two-piece and three-piece. If you already placed your order and want to add a vest, just shoot us an email at contact@sftailors.com.


Please contact our Customer Experience Team via phone as soon as possible and within 24 hours after submitting your order for help. We cannot guarantee that we will be able to make any changes to your order, so make sure you double check your fabric selection, measurements and customizations before submitting.



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Send us your design and we will see if we can match it. We may have it even though you do not see it on the website.


We apply temporary stitching to pockets and vents to maintain the integrity of your suit during shipment. This is meant to be temporary. Please remove the stitching with a trusty pair of scissors. Careful now.


Yes, please let us know what you have in mind so we can make it happen.


Most of our shirts can be machine washed on a cold cycle and tumble dried on a low heat. To be safe double­ check the care instructions on the tag inside your shirt to make sure.


yes, we do.



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Log into your account and go to your order history


We can certainly help with that. Contact us when you are ready.


Custom is what we do. There are no extra costs..


You choose widths during ordering process. Most popular widths will be marked for reference. But for reference see below: Here is how our lapels measure up (at their widest point):

Peak: 2.75 in / 6.99 cm
Wide Peak: 4.00 in / 10.16 cm Notch: 2.75 in / 6.99 cm
Slim Notch: 2.36 in / 5.99 cm Shawl: 2.75 in / 6.99 cm.


Yes our stylist has samples or swatches of most fabrics. So you can feel the quality and see the real color.



Payment


SF Tailors takes many active steps to ensure the absolute safety of your credit card and personal information. We process all credit card sales via a fully secured and reputable third party payment processor and do NOT keep full credit card information on record.


Visa, MasterCard, American Express, PayPal, and SF Tailors Gift Cards.


USD Dollars are used when shopping online


If you live in North Carolina you will be charged applicable sales tax. If you outside the US, you will not be charged sales tax.


We sure do. Get One.


Enter the unique code on the back of your card (or in your email if you received an Email Gift Card) at checkout.


No, you can not use two coupons at once, but you can use gift cards and coupons together.



Delivery and Shipping


During the order process you will be informed about the estimated delivery time for your order. This estimate is based on current production queue and the actual time it usually takes to send an order from our tailor to your address.
The delivery time cannot be guaranteed, as it is only a calculated estimate. We are constantly monitoring production, air freight and final delivery and are always working hard to delivery your order as soon as possible.
SF Tailors cannot be held responsible for losses, inconveniences, costs or other damages resulting from late deliveries.
When your order is handed over to your local dispatcher you will get an automatic e-mail from us with a tracking link.
Your order progress can be followed by logging in to your internet account on www.sftailors.com


As soon the order arrived. Our stylist will contact you. You can pick up your order with your Stylist or the Stylist brings it to you.



Fit


We offer European, Tailored and Classic Fit. Our Tailored fit is not to loose and not to tight and will work for most guys. If you are looking for a real hip style, European is for you. For a more classic look, Standard Fit is the way to go. If you are still not sure, email us.


Our Stylist can help with your measurements. That way we are sure you are accurately measured.


Yes we can copy fit of your favorite suit!


Of course! As long as we have your measurements, we will make you something that is both stylish and comfortable, regardless of your size. After all, that is the beauty of custom.


Do not worry! Just send us a message letting us know what the issues are. We will ask for some photos of you and once we have them, we will provide an objective second opinion on how your garment fits. Remember, when you look good, we look good. We are on the same team, so rest assured that we will work with you to make sure you are 100% happy with your custom clothes.



Product


Only premium quality fabrics! Our suiting fabrics run the gamut of 100% Worsted Wool, Wool / Linen blends, and Wool / Cashmere blends. All of our suits are made with quality inner lining, the lining fabric of choice for luxury suits. Learn more about the quality of our products here.



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